Refund Policy

Last updated: 18 October 2026

What you buy

Each payment on badcurrency.com buys one AI-generated video ("a generation"). It is a one-time purchase of digital content. There are no subscriptions, memberships or recurring charges.

Automatic refunds

You are refunded in full, automatically, if your video cannot be delivered — for example if:

• a technical error stops the video from being created;
• the video is blocked by our AI provider's content-safety filter;
• the job is cancelled before processing starts.

You don't need to contact us. The refund goes back to the card you paid with and normally appears within 5–10 business days, depending on your bank.

Completed videos

Because each video is created on demand using paid AI processing that starts as soon as you pay, completed videos are generally not refundable. When you pay, you ask us to begin creating your video straight away, and you acknowledge that you lose any right to cancel once processing has started.

However, if a completed video is clearly faulty — for example it is corrupted, won't play, or is blank — email support@badcurrency.com within 14 days of purchase with your username and order date. We will either recreate the video at no cost or refund you in full.

Results from AI are creative and can vary. Dissatisfaction with the artistic result of a video that was created successfully is not, on its own, grounds for a refund — but please contact us and we'll do our best to help.

Your statutory rights

Nothing in this policy affects any rights you have under the consumer protection laws that apply to you.

Contact

BAD CURRENCY · support@badcurrency.com · badcurrency.com