Get in touch

Questions about a video, a payment or your account? We're here to help.

Payment or video problem?

Please include your username and the date of your order. Failed videos are refunded automatically — refunds usually appear on your statement within 5–10 business days. See our Refund Policy.

Report content

If you believe a video made with our service uses your image or content without permission, email support@badcurrency.com with details and we'll investigate and remove it where appropriate.